The difference between a Voice, Image, Requirement and Solution

Requirements are, arguably, the most important aspect of providing a solution to your customer. They are used consistently through every phase of a project. Despite their importance though, it’s not uncommon for any sentence written down by a customer, team … Continue reading

Developing an online collaborate KJ tool with Google’s Web Toolkit and App Engine

The Problem Last year I was participating in a Six Sigma project that was focused on requirement elicitation and risk reduction. One of the tools we were advised to run was a KJ (also known as an affinity diagram); a method of … Continue reading